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Stores in Singapore
Terms and Conditions
Terms and Conditions

Welcome to JoyCatholicStore.com. By accessing any pages of the JoyCatholicStore.com site, you agree to be legally bound by and abide to these Terms and Conditions listed below.

Copyright, Trade Mark and other Intellectual Property Rights
You acknowledge that all original content on this site such as text, graphics, logos, images, audio and video clips and software is protected by copyright, trade mark or other intellectual property right which is owned by JoyCatholicStore.com or its affiliates and are protected by copyright laws governed by the Republic of Singapore.

All trademarks appearing on this web site are the property of JoyCatholicStore.com or the respective owners. All rights are reserved. No material from any part of this site may be copied, reproduced or distributed without prior permission of its respective owners.

In consideration for your use of the services provided on JoyCatholicStore.com, you agree to provide true, accurate, up to date, and complete information about yourself as asked for in the New Registration Form. You also agree to promptly update your personal information from time to time to keep it true, accurate, current and complete.

You may register for one account only. You are prohibited from using a login name or e-mail address, which breaches the intellectual property or other property rights of any person or entity. JoyCatholicStore.com reserves the right to prohibit the use of any login name or e-mail address which, JoyCatholicStore.com in its sole discretion deems inappropriate.

Termination of Use
JoyCatholicStore.com reserves the right to suspend or terminate your account without notice if you provide JoyCatholicStore.com with false, misleading, not current or incomplete Registration Information or if you violate any of these Terms. JoyCatholicStore.com shall be the sole determiner in cases of suspected violation of these rules and any decision it makes relating to termination of your account shall be final and binding.

Login Name and Password
You are solely responsible for maintaining the confidentiality of your login name and password. You are not to disclose your password to any other person. You are responsible for the use of your account, whether or not authorised by you.

You shall immediately notify JoyCatholicStore.com if it comes to your knowledge that your password has been compromised or there has been unauthorised use of your account.

JoyCatholicStore.com shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorised use of your login name and password.

Whenever a sale transaction occurs between JoyCatholicStore.com and a customer, it is considered to have abided to these Terms & Conditions. A transaction is considered to have occurred only when JoyCatholicStore.com accepts a customerís order.

JoyCatholicStore.com will only deliver the products when payment is received for the price of the products quoted and any other applicable charges. Prices shown on the site are not inclusive of any export or import fee, tax or other charges.

Delivery and Products
JoyCatholicStore.com will set the delivery date which shall be used as an indication only and JoyCatholicStore.com will not bear any responsibility or obligation for late delivery.

All risks in the product/s shall pass from JoyCatholicStore.com to the customer upon delivery of the products to the customer. If the customer fails to take delivery of products or fails to enable JoyCatholicStore.com to make delivery for whatever reason, delivery shall be deemed to have taken place upon JoyCatholicStore.com giving notice to the customer of such delivery. In which case, title and risk to the product/s shall pass immediately to the customer. Customer shall reimburse JoyCatholicStore.com all costs and expenses (including but not limited to transport, storage and insurance charges) incurred by JoyCatholicStore.com as a result of the customer's failure or refusal to take physical delivery.

The customer shall be deemed to have accepted the product/s in good condition and in accordance with the Agreement, unless JoyCatholicStore.com is notified otherwise within one day of the delivery of the product/s.

Limitation of liability

Privacy policy
Your privacy is important to us. JoyCatholicStore.com will not disclose to any individual your name, address, e-mail address, or telephone number without your prior consent except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings.

Governing Law and Jurisdiction
You agree that all contracts between you and JoyCatholicStore.com will be deemed for all purposes to have been concluded in Singapore. You agree that these Terms and the Conditions will be governed exclusively by the law of Singapore without regard its conflict of law rules and that you irrevocably submit to the exclusive jurisdiction of the Courts of Singapore.

Customer Service Contact Information
We are committed to do our best to meet your requests. If you have any other queries on our products, services or delivery schedule, do feel free to contact us at Tel: +65 6745 1691 or Fax: +65 6745 5692 or email us at sales@joycatholicstore.com.

Delivery, Back Orders and Partial Orders
We provide both local and overseas delivery. Please allow 3-5 working days for local orders' processing and delivery. Overseas orders by Air may take 21 days for delivery. The actual time taken will depend on stock's availability, shipping destination and mode of shipment. In situations where the shipping destination differs from the billing address, we may take an additional working day to verify the order with the customer.
We will hold back an overseas order until all items in that order are in stock to avoid incurring additional charges on partial shipment. We will seek your instructions if and when stocks are delayed or out of stock.

Shipping & Handling Charges

Free delivery for all local orders (no minimum order, except indicated otherwise).

Shipping & handling charges on overseas delivery will be computed once we process your order. You will receive an email to confirm the charges payable. Depending on your country, you may have to pay additional custom duties and taxes, where applicable.

Modes of Payment
We accept payment by credit cards (Visa, MasterCard and American Express), and online cash transfer payments into our bank account (local delivery only). We provide SSL-encrypted secure environment for order processing.

We do accept payment by cheque for local orders. However, the order will only be dispatched upon the clearance of the cheque.

Free Gift Wrapping and Gift Tag
Please let us know if you are buying a gift for your friends, associates or relatives, we can gift wrap your order beautifully for you. Every gift you order will be accompanied by a beautiful gift tag. Just tell us what you want to say to the gift's recipient, and we will put it down on the gift tag for you. Our creativity and personalized service is the hallmark of our products and services.

Return Policy
We will allow a refund if, for any reasons, you are not satisfied with your online purchases. Refunds will be made under the following conditions:

For overseas orders:

1.The goods are returned to us within 14 days.

2.There is proof of purchase from our store. The receipt that is enclosed in your parcel will suffice for this purpose. The faulty or damaged goods have not been subject to any abuse or neglect by the users. The goods must still be in its original packaging.

3.The customer agrees to bear all shipping and insurance charges, if any, for returning the goods to JoyCatholicStore.com. In addition, shipping & handling charges already incurred in fulfilling the orders will not be refunded.

For local orders, the above conditions apply, except the following differences:

1.The goods must be returned to us within 7 days.

2.Customer must return the goods personally to JoyCatholicStore.com located at 10 Ubi Crescent #07-97, Ubi Techpark, Lobby E, Singapore 408564.

3.To help expedite matters, please call us at +65 6745 1691 before coming down to our office.

We reserve the rights to make amendment to the policy without prior notice.

Canceled Orders
We usually process your order within 24 hours of your placing your order. Therefore, if you need to cancel your order prior to shipment, we will only refund you the amount paid less the handling charge (this is to partially cover the cost of labour expended in processing your order). However, if the order has not been processed, there will be no charge.
If the order has already shipped, please return it to receive your refund. Please see the Return Policy for further details.

Thank you for shopping with us.